Outlook: Forward or reply icon missing in already forwarded mails

         When you forward or reply an email in Outlook, you can no longer see forward or reply icon in the original email that you have forwarded it or replied to it.

How do you get that back?

It’s unclear if the icons are still showing but do not reflect the reply/forward status or that the icons are not showing at all. Let’s first make sure the icon column is actually still showing.

Adding the Icon column

The Icon column is enabled by default but could be missing. To verify that it is still there or to add it use;

Outlook 2003 and Outlook 2007:

* First you need to click on “View” tab in menu bar.
* Under “View” drop down options click on “Arrange By“.


* Now, at the bottom select the option “Custom“.

* Finally click on the button “Fields“.

If the the Icon column is not listed in the right panel, then you’ll need to add it from the Frequently-used fields panel on the left. You can use the Move Up and Move Down buttons to position it correctly.
These steps can be followed in Windows XP and Windows 7.

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