On Subject line: TechSupp247 x027886
With Outlook 2000 I could type 2788 and find the record.
With Outlook 2010 I have to type x02788 to find the record.
Correct, Instant Search doesn’t provide that search option and will only find the items that contain a word that begins with your search string. In your example it would only find items which start with 2788.
To do a query that also finds items that ends with 2788 or have 2788 somewhere in the middle, you’ll have to do an Advanced Find query that has the “contains” condition.
To do this on Outlook 2010 ;
1. Open Advanced Find (keyboard shortcut CTRL+SHIFT+F)
Place your cursor in the Search field then select the tab “Search” then the button “Search Tools” Now, click on Advanced Find.
2. Select the Advanced tab
3. Press Field and select Frequently-used fields-> Subject
4. Set Condition: to “Contains”
5. Set Value: to “2788”
6. Press “Add to List”
7. Press “Find Now”