Category Archives: Microsoft Outlook 2010

Outlook 2010: Missing Forward option in mails which are already forwarded once.

     When you forward or reply an email in Outlook, you can no longer see forward or reply icon in the orignal email that you have forwarded it or replied to it.

How do you get that back?

It’s unclear if the icons are still showing but do not reflect the reply/forward status or that the icons are not showing at all. Let’s first make sure the icon column is actually still showing.
Icon doesn’t reflect the status
If the icon has been added but it does not show the reply or forward status, then there could be various reasons why this is happening. The most common ones;

    * You replied to a message which was using a custom form;
      There is no solution for this.

    * You have a virus scanner that integrates with Outlook which is causing some    
       Disable or uninstall this integration and try again;

    * You have an add-in installed which does something to special to a message;
      See if it works correctly in Outlook Safe Mode or when you disable all your add-ins.
    * The message has been replied to or forwarded with a mobile device;
      Not all devices or sync applications support syncing the forward/reply status as well.

    * If you are using the Outlook Connector you could be experiencing sync 
      issues between Outlook and the mail server. Check the Sync Issues folder for any 
      reports or items that experienced issues.

Adding the Icon column

The Icon column is enabled by default but could be missing. To verify that it is still there or to add it use;

Outlook 2010:

* First you need to click on “View” tab in menu bar.

* Under “View” drop down options click on “Arrange By”.


* Now, at the bottom select the option “Custom”.

* Finally click on the button “Fields”.

If the the Icon column is not listed in the right panel, then you’ll need to add it from the Frequently-used fields panel on the left. You can use the Move Up and Move Down buttons to position it correctly.
These steps can be followed in Windows Xp and Windows 7.

Outlook 2010: Flag details missing after de-flagged

        In Outlook 2003 when an item is flagged, and subsequently marked Complete, the email would show the date and time it was de-flagged and marked as complete. In 2010, it is only showing the date.

How do you get it to show both the completed date and time again?

You cannot change that flagging behavior,What you can do is adding the “Flag Completed Date” column to your view and customize the date layout for that column to include both the date and the time. Now when you hover on a message, you’ll see a tool tip popping up with the date and time when it got marked as completed.

   1. click on the “View” tab and then select the button “View Settings”.

   2. Click the Columns… button

   3. Set the dropdown list “Select available columns from” to “All Mail fields”.

   4. From the “Available columns” list select “Flag Completed Date”.

   5. Press the “Add ->” button.
      You can leave the column at the bottom.

   6. Press OK to return to the View Settings dialog.

   7. Press the “Format Columns…” button.

   8. Select “Flag Completed Date” from the “Available fields” list.

   9. Set the “Format” list to a date format that contains the time and date in the   format that you like.
      This formatting is based on your date and time settings in Windows.
  10. Press OK and OK again to close the open dialogs and to return to your folder view.
      Hover on the message to see both the date and time for the message that has been flagged as completed.

These steps can be followed in Windows Xp and Windows 7.

How to create custom voting option in Outlook

         When enabling the voting option in your email, you can freely type in the space for the possible answers. Just make sure you separate each answer with a semicolon ( ; )

To set up voting on an email, 

Outlook 2003: 
After completing you new mail composition press the “Options” button and select the option” Use voting button” and then type in the space for the possible answers.

Outlook 2007 and 2010:
After completing new mail composition select the tab “Options” then find an option “use voting buttons”, Now select custom and then  type in the space for the possible answers.

These steps can be followed in Windows Xp and Windows 7.

How to increase attachemnt size limit in Outlook 2010.

Outlook 2010’s attachment limit
        With Outlook 2010, the maximum size of an attachment has been set to 20MB. When you try to add a file which is larger than 20MB, Outlook will give you an error and will not allow you to add the attachment. This is in order to prevent the message from becoming stuck in the Outbox and to prevent you from needlessly uploading such a large attachment.

Increasing the limit
Note: Below mentioned step is registry tweak please backup your registry before performing below steps and be careful while handling registry. 
If your ISP allows for larger or smaller attachments and you want Outlook to match this limit, then you can increase or decrease this limit via a Registry tweak. If you are connecting to an Exchange server, then you do not need to modify anything as Outlook automatically modifies the limit then to the set limit configured on the Exchange server.

The setting is stored in the following location in the Registry;

Key: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Preferences
Value name: MaximumAttachmentSize
Value type: REG_DWORD

The value that you need to use is in KB. So if you know the amount of MB supported by your ISP, then you need to multiply that by 1024 to get the value that you need to enter. To allow for an unlimited size, you can set the value to 0.

2MB-> 2048
5MB-> 5120
10MB-> 10240
50MB-> 51200
These steps can be followed Windows XP and Windows 7

How to disable meeting request response in Outlook.

       Your organizing an open event and want to send a lot of people a notification of this event. You like to send out an appointment so they can add it easily to their Calendar but you don’t want to receive a notification whether they will or they will not come. How can you achieve this?

You can indeed send them a Meeting Request with all the information that you want to share. To disable the request for responses;

Outlook 2007 and Outlook 2010
After completing details of meeting request.
On the Meeting tab,under the Attendees section click the Responses button. 
Here disable the options “Requests Responses” and “Allow New Time Proposals”
These steps ca be followed in Windows XP and Windows 7.

How to fix New mail alert issue in 2010

       When you are using an IMAP account in Outlook 2010 and since you upgraded, you no longer get any new mail alerts (like a sound and the envelope icon). you used to get these alerts when you were using Outlook 2007 or previous.

How can you get new e-mail alerts for IMAP accounts to work in Outlook 2010?

This is indeed a bug in Outlook 2010 when working with IMAP account. At the moment, there is no available fix for this. Once there is, I’ll update this post with a reference to the update.

Until a fix is released, you can create an alert rule as a workaround;

   1. Select the Inbox folder of your IMAP account.
   2. On the Home tab, click on the Rules button and choose Manage Rules & Alerts… .
   3. Click on; New Rule…
   4. Select: “Apply rule on messages I receive” and press the Next button.
   5. Verify that no condition is selected and press Next.
   6. A warning will pop-up stating that this rule will apply to all messages. Press “Yes” to indicate that that is correct.
   7. Select one or more of the following actions;
          * play a sound
            at the bottom, click on “a sound” and browse to
            Windows 7 and Windows Vista: C:\Media\Windows Notify.wav
            Windows XP: C:\Media\Windows XP Notify.wav
          * display a specific message in the New Item Alert window
            at the bottom, click on “a specific message” and type your custom message. For instance;
            New IMAP messages
          * display a Desktop Alert
   8. Click Next and then Next again to skip the exceptions dialog.
   9. Specify a name for the rule and press Finish to complete the rule.
  10. If needed move the created rule all the way to the top.

These steps can be followed Windows XP and Windows 7.

How to stop start menu search index on Outlook 2010

        When typing in the Search field in the Windows 7 Start Menu, I also get results from Outlook. When presenting, you often start my applications via a Search in the Start Menu as well. Obviously, we do not want to reveal my contacts and some other data that You’ve stored in Outlook to others when doing this.

How can you prevent the Search results to also reveal Outlook data in the Start Menu?

In situation privacy is a issue when you share a single logon for a computer and data is protected via passwords on pst-files; the Start Menu Search will then give easy access to get an impression of what is stored in any Outlook mail profile. While this registry modification does increase the difficulty of getting information via search results, it does not make it impossible.

If privacy is really an issue, use separate user logons for the computer or at least disable your mailbox from being indexed. You can disable indexing via;


  •  Click on File and then select Options
  •  Now chose “Search” option in left hand pane
  •  Now under sources click on the Indexing Options
  •  You need to click on the button Modify
  •  Uncheck the tick next to Outlook to disable search indexing in Outlook 2010
These steps can be followed in Windows Xp and Windows 7.!%2FTechSupp247&vid=iVrMvGJGQXc